Payment Options


    Purchasing Online: Select the products you wish to purchase with the 'Add to Cart' button, then 'Check Out', which can be found at the top of any product page. This will take you to our secure server. At this point, you must either log in to your account, or create a new account. All of the required shipping and billing information is saved in your account. Once you have created an account and logged in, you can complete your purchase. You will then be e-mailed a receipt for your purchase.

    Phone Orders: Select the products you wish to purchase, then call our toll free line at 1 866 301 6730 to place your order with us directly.

    Faxing Orders: Proceed to the Check Out page after selecting the products you'd like to purchase. Print this page, then write down your name, address and payment information and fax to 1 613 541 1703.

    Mail Orders: Proceed to the Check Out page after selecting the products you'd like to purchase. Print this page, then write down your name, address and payment information and mail to Diet Effects - 110 Railway St., Kingston, ON K7K 2L9. We accept credit card or money order in Canadian funds, payable to "Natural Nutrition".

    Credit Cards: Credit card statements will read "Natural Nutrition". Credit cards will not be charged until orders are ready to be shipped.

    Please note that, as a Canadian site, all transactions are performed in Canadian funds unless you have selected PayPal as your form of payment. Receipts will show totals in Canadian dollars. Your credit card company will do the actual conversion into other currencies, and your credit card statement will show the details of the transaction and the currency conversion using the exchange rate prevailing at the time of the transaction.

    Returns will be accepted for a full refund less the shipping costs, provided the product is unopened and in a saleable condition.